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Terms And Conditions

Door 2 door Delivery   - Terms of Use

This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of www.Door 2 door Delivery    App.com website and Door 2 door Delivery   application for mobile and handheld devices.

Terms of Use

  1. These terms of use (the "Terms of Use") govern your use of our website www.Door 2 door Delivery    App.com (the "Website") and our "Door 2 door Delivery    App" application for mobile and handheld devices (the "App"). The Website and the App are jointly referred to as the "Platform". Please read these Terms of Use carefully before you use the services. If you do not agree to these Terms of Use, you may not use the services on the Platform, and we request you to uninstall the App. By installing, downloading or even merely using the Platform, you shall be contracting with Door 2 door Delivery   and you signify your acceptance to this Terms of Use and other Door 2 door Delivery   policies (including but not limited to the Cancellation & Refund Policy, Privacy Policy, and Take Down Policy) as posted on the Platform and amended from time to time, which takes effect on the date on which you download, install or use the Platform, and create a legally binding arrangement to abide by the same.
  1. The Platform is owned and operated by CoroCode Technology, a private limited company incorporated under the Companies Act, 1956 and having its registered office at Amtha Bhuwan, line Bazar, GopalGanj Bihar 841438 India. For the purpose of these Terms of Use, wherever the context so requires, "you", “user”, or “User” shall mean any natural or legal person who shall transaction on the Platform by providing registration data while registering on the Platform as a registered user using any computer systems. The terms "Door 2 door Delivery    App", "we", "us" or "our" shall mean CoroCode Technology.
  1. Door 2 door Delivery   enables transactions on its Platform between participating restaurants/merchants and buyers, dealing in (a) prepared food and beverages, (b) consumer goods, and (c) other products and services ("Platform Services"). The buyers ("Buyer/s") can choose and place orders ("Orders") from a variety of products and services listed and offered for sale by various merchants including but not limited to the restaurants, eateries and grocery stores ("Merchant/s"), on the Platform. Further, the Buyer can also place Orders for undertaking certain tasks on the Platform (“Tasks”). 
  1. Door 2 door Delivery   enables delivery of such Orders or completion of Tasks at select localities of serviceable cities across India ("Delivery Services") by connecting third party service providers i.e. pick-up and delivery partners (“PDP”) who will be responsible for providing the pick-up and delivery services and completing Tasks initiated by the users of the Platform (Buyers or Merchants). The Platform Services and Delivery Services are collectively referred to as "Services". For both Platform Services and Delivery Services, Door 2 door Delivery   is merely acting as an intermediary between the Merchants and Buyers and/or PDPs and Buyers/Merchants.

PDPs are individual entrepreneurs engaged with Door 2 door Delivery   on a voluntary, non-exclusive, and principal-to-principal basis to provide the aforementioned services for the service fee. PDPs are independent contractors and are free to determine their timings of work.  Door 2 door Delivery   does not exercise control over the PDPs and the relationship between the PDPs and Door 2 door Delivery   is not that of an agent and principal or employee and employer. 

  1. For the pickup and delivery services and completing the Tasks, PDPs may charge the users of the Platform (Buyers or Merchants), a service fee (inclusive of applicable taxes whenever not expressly mentioned) determined on the basis of various factors including but not limited to distance covered, time is taken, demand for delivery services/Tasks, real time analysis of traffic and weather conditions, seasonal peaks or such other parameters as may be determined from time to time.
  1. Amendments

These Terms of Use are subject to modifications. We reserve the right to modify or change these Terms of Use and other Door 2 door Delivery   policies at any time by posting modified documents on the Platform and notifying you of the same for your perusal. You shall be liable to update yourself of such changes, if any, by accessing the same. You shall, at all times, be responsible for regularly reviewing the Terms of Use and the other Door 2 door Delivery   policies and note the changes made on the Platform. Your continued usage of the Services after any change is posted constitutes your acceptance of the amended Terms of Use and other Door 2 door Delivery   policies. As long as you comply with these Terms of Use, Door 2 door Delivery   grants you a personal, non-exclusive, non-transferable, limited privilege to access, enter, and use the Platform. By accepting these Terms of Use, you also accept and agree to be bound by the other terms and conditions and Door 2 door Delivery   policies (including but not limited to Cancellation & Refund Policy, Privacy Policy, and Notice and Take Down Policy) as may be posted on the Platform from time to time.

Use of Platform and Services

  1. All commercial/contractual terms are offered by and agreed to between Buyers and Merchants alone with respect to products and services being offered by the Merchants. The commercial/contractual terms include without limitation price, applicable taxes, shipping costs, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Door 2 door Delivery   does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Merchants. Door 2 door Delivery   may, however, offer support services to Merchants in respect to Order fulfilment, mode of payment, payment collection, call centre support and other ancillary services, pursuant to independent contracts executed by Door 2 door Delivery   with the Merchants. The price of the product and services offered by the Merchant are determined by the Merchant itself and Door 2 door Delivery   has no role to play in such determination of price in any way whatsoever.
  1. Upon acceptance of any Order or Task by the PDPs, the pickup and delivery services or Task completion services (as the case may be) undertaken by him/her, shall constitute a separate contract for services between Merchants/Buyers and PDPs. Door 2 door Delivery   shall not be responsible for the services provided by PDP to Merchants/Buyers through the Platform. Door 2 door Delivery   may, however, offer support services to PDPs in respect of Order fulfilment, payment collection, call centre support, and other ancillary services, pursuant to independent contracts executed by Door 2 door Delivery   with the PDPs.
  2. Door 2 door Delivery   does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc.) of any of the Merchants. You are advised to independently verify the bona fides of any particular Merchant that you choose to deal with on the Platform and use your best judgment on that behalf. All Merchant offers and third-party offers are subject to respective party terms and conditions. Door 2 door Delivery   takes no responsibility for such offers.
  3. Door 2 door Delivery   neither makes any representation or warranty as to specifics (such as quality, value, salability, etc.) of the products or services proposed to be sold or offered to be sold or purchased on the Platform nor does it implicitly or explicitly support or endorse the sale or purchase of any products or services on the Platform. Door 2 door Delivery   accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
  4. Door 2 door Delivery   does not make any representation or warranty with respect to any aspect of the services being provided by the PDPs through the Platform including but not limited to pick-up and delivery services and Task completion services to the Merchants or Buyers as the case may be.
  5. Door 2 door Delivery   is not responsible for any non-performance or breach of any contract entered into between Buyers and Merchants, and between Merchants/Buyers and PDP on the Platform. Door 2 door Delivery   cannot and does not guarantee that the concerned Buyers, Merchants and PDPs will perform any transaction concluded on the Platform. Door 2 door Delivery   is not responsible for unsatisfactory or non-performance of services or damages or delays as a result of products that are out of stock, unavailable or back-ordered.
  6. Door 2 door Delivery   is operating an online marketplace and assumes the role of facilitator, and does not at any point of time during any transaction between Buyer and Merchant and/or Buyer and PDP on the Platform come into or take possession of any of the products or services offered by Merchant or PDP. At no time shall Door 2 door Delivery   hold any right, title or interest over the products nor shall Door 2 door Delivery   have any obligations or liabilities in respect of such contract entered into between Buyer and Merchant and/or Buyer and PDP.
  7. Door 2 door Delivery   is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Merchant and the Buyer. In case of complaints from the Buyer pertaining to efficacy, quality, or any other such issues, Door 2 door Delivery   shall notify the same to Merchant and shall also redirect the Buyer to the consumer call center of the Merchant. The Merchant shall be liable for redressing Buyer complaints. In the event you raise any complaint on any Merchant accessed using our Platform, we shall assist you to the best of our abilities by providing relevant information to you, such as details of the Merchant and the specific Order to which the complaint relates, to enable satisfactory resolution of the complaint.
  8. Similar to the above, Door 2 door Delivery   is only providing a platform for communication with PDP and does not provide any pick-up and delivery services or Task completion services with respect to the Orders placed by Merchants/Buyers on the Platform as it is merely facilitating Delivery Services by connecting the Merchants/Buyers with the PDP through the Platform. In case of complaints by the Merchants/Buyers for deficiency or lapse in the delivery services or Task completion services provided by PDP, Door 2 door Delivery   shall notify the same to PDP and also assist Merchants/Buyers to the best of its abilities to enable satisfactory resolution of the complaint. 
  9. Please note that there could be risks in dealing with underage persons or people acting under false pretenses.

 

Door 2 door Delivery   - Use of the Website and Apps (Android and iOS)

You agree, undertake and confirm that your use of Platform shall be strictly governed by the following binding principles:

  1. You shall not host, display, upload, download, modify, publish, transmit, update or share any information which:
  2. belongs to another person and which you do not have any right to;
  3. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, slanderous, criminally inciting or invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
  4. is misleading or misrepresentative in any way;
  5. is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
  6. harasses or advocates harassment of another person;
  7. involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";
  8. promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
  9. infringes upon or violates any third party's rights including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity;
  10. promotes an illegal or unauthorized copy of another person's copyrighted work (see "copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
  11. contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
  12. provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
  13. provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
  14. contains video, photographs, or images of another person (with a minor or an adult);
  15. tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Platform or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
  16. engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of products related to the Platform. Throughout these Terms of Use, Door 2 door Delivery    App's prior written consent means a communication coming from Door 2 door Delivery    App's Legal Department, specifically in response to your request, and expressly addressing and allowing the activity or conduct for which you seek authorization;
  17. solicits gambling or engages in any gambling activity which is or could be construed as being illegal;
  18. interferes with another user's use and enjoyment of the Platform or any third party's user and enjoyment of similar services;
  19. refers to any website or URL that, in our sole discretion, contains material that is inappropriate for the Platform or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use;
  20. harm minors in any way;
  21. infringes any patent, trademark, copyright or other intellectual property rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products;
  22. violates any law for the time being in force;
  23. deceives or misleads the addressee/users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  24. impersonate another person;
  25. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish the value of, surreptitiously intercept or expropriate any system, data or personal information;
  26. threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any criminal offence or prevents investigation of any offence or is insulting any other nation;
  27. is false, inaccurate or misleading;
  28. directly or indirectly, offers, attempts to offer, trades or attempts to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force; or
  29. creates liability for us or causes us to lose (in whole or in part) the services of our internet service provider or other suppliers.
  30. You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Platform. We reserve our right to prohibit any such activity.
  31. You shall not attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform or to any server, computer, network, or to any of the services offered on or through the Platform, by hacking, "password mining" or any other illegitimate means.
  32. You shall not probe, scan or test the vulnerability of the Platform or any network connected to the Platform nor breach the security or authentication measures on the Platform or any network connected to the Platform. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to Platform, or any other Buyer, including any account on the Platform not owned by you, to its source, or exploit the Platform or any service or information made available or offered by or through the Platform, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Platform.
  33. You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about us or the brand name or domain name used by us including the name 'Door 2 door Delivery    App', or otherwise engage in any conduct or action that might tarnish the image or reputation, of Door 2 door Delivery   or Merchant on platform or otherwise tarnish or dilute any Door 2 door Delivery    App's trade or service marks, trade name and/or goodwill associated with such trade or service marks, as may be owned or used by us. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Platform or Door 2 door Delivery    App's systems or networks, or any systems or networks connected to Door 2 door Delivery    App.
  34. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Platform or any transaction being conducted on the Platform, or with any other person's use of the Platform.
  35. You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to us on or through the Platform or any service offered on or through the Platform. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
  36. You may not use the Platform or any content on the Platform for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity that infringes the rights of Door 2 door Delivery   and/or others.
  37. You shall at all times ensure full compliance with the applicable provisions, as amended from time to time, of (a) the Information Technology Act, 2000 and the rules thereunder; (b) all applicable domestic laws, rules and regulations (including the provisions of any applicable exchange control laws or regulations in force); and (c) international laws, foreign exchange laws, statutes, ordinances and regulations (including, but not limited to sales tax/VAT, income tax, octroi, service tax, central excise, custom duty, local levies) regarding your use of our service and your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.
  38. In order to allow us to use the information supplied by you, without violating your rights or any laws, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights you have in your Information, in any media now known or not currently known, with respect to your Information. We will only use your information in accordance with these Terms of Use and Privacy Policy applicable to use of the Platform.
  39. From time to time, you shall be responsible for providing information relating to the products or services proposed to be sold by you. In this connection, you undertake that all such information shall be accurate in all respects. You shall not exaggerate or overemphasize the attributes of such products or services so as to mislead other users in any manner.
  40. You shall not engage in advertising to, or solicitation of, other users of the Platform to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Platform or related to us. You may not transmit any chain letters or unsolicited commercial or junk email to other users via the Platform. It shall be a violation of these Terms of Use to use any information obtained from the Platform in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than us without our prior explicit consent. In order to protect our users from such advertising or solicitation, we reserve the right to restrict the number of messages or emails which a user may send to other users in any 24-hour period that we deem appropriate in its sole discretion. You understand that we have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Platform) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with an investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, We can (and you hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
  41. We reserve the right but have no obligation, to monitor the materials posted on the Platform. Door 2 door Delivery   shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE PLATFORM AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does not necessarily reflect Door 2 door Delivery   views. In no event shall Door 2 door Delivery   assume or have any responsibility or liability for any Content posted or for any claims, damages, or losses resulting from the use of Content and/or appearance of Content on the Platform. You hereby represent and warrant that you have all necessary rights in and to all Content which you provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortious, or otherwise unlawful information.
  42. Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Platform, including payment and delivery of related products or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. We shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Platform.
  43. It is possible that other users (including unauthorized users or 'hackers') may post or transmit offensive or obscene materials on the Platform and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of the Platform, and the recipient may use such information to harass or injure you. We do not approve of such unauthorized uses, but by using the Platform You acknowledge and agree that we are not responsible for the use of any personal information that you publicly disclose or share with others on the Platform. Please carefully select the type of information that you publicly disclose or share with others on the Platform.
  44. Door 2 door Delivery   shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through a group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services), hacking, pen testing attempts without our prior consent or a mutual legal agreement.

 

Cancellations and Refunds

Please refer to the Cancellation and Refund Policy for cancellation and refund terms in relation to the usage of the Platform for availing Services.  

Terms of service

  1. The Buyer agrees and acknowledges that Door 2 door Delivery   shall not be responsible for:
  2. The services or goods provided by the Merchants including but not limited to serving of food Orders suiting your requirements and taste;
  3. The Merchant's services or goods, or services provided by PDPs not being up to Buyer expectations or leading to any loss, harm or damage to him/her;
  4. The availability or unavailability of certain items on the menu;
  5. The Merchant serving the incorrect Orders; or
  6. Product liability of goods provided by Merchants.
  7. The details of the menu and price list available on the Platform with respect to restaurant services, goods or any other services are based on the information provided by the Merchants and Door 2 door Delivery   shall not be responsible for any change or cancellation or unavailability.
  8. Buyers and Merchants agree and acknowledge that Door 2 door Delivery   is not responsible for any liability arising out of delivery services provided by PDP to them.
  9. Buyers may not be able to avail Services if their delivery location is outside Door 2 door Delivery    App’s current scope of Service. Door 2 door Delivery   will keep the Buyer informed of the same at the time of confirming his/her Order booking.
  10. Buyer understands that delivery time quoted at the time of confirming the Order is an approximate estimate and may vary based on the information obtained from PDPs and Merchants. Door 2 door Delivery   will not be responsible for any delay in the delivery of an Order.
  11. Buyer understands that there are certain Merchants who undertake delivery of their goods and services to the Buyer and the Merchant may charge the Buyer for such service. Door 2 door Delivery   exercises no control on such delivery services and same shall be under the control of Merchant alone and hence all or any disputes arising out of such delivery services shall be between Buyer and Merchant alone. Door 2 door Delivery   shall not be responsible for such delivery services and assumes no liability for disputes arising out of the same.
  12. Buyer’s Order will be only delivered to the address designated by him/her at the time of placing the Order on the Platform. Buyer’s Order will be cancelled in the event of any change of the address as informed by the PDP and Buyer shall not be entitled to any refund for the same. Delivery of goods and services in the event of change of the delivery location shall be subject to acceptance by the PDP or sole discretion of Door 2 door Delivery    App.
  13. The Buyer shall undertake to provide adequate directions, information and authorisations to accept delivery. In the event of no delivery due to any act or omission attributable to Buyer, the goods or services shall be deemed to have been delivered to the Buyer and all risk and responsibility in relation thereto shall pass to the Buyer without being entitled to any refund.
  14. The Buyer understands that Door 2 door Delivery    App’s (including Merchant’s and PDP’s) liability ends once Order has been delivered to him/her, except where the product liability of the Merchant subsists. 

 

  1. Services provided:
  2. You agree and acknowledge that Door 2 door Delivery   shall be liable in the event you have failed to adhere to the Terms of Use.
  3. Buyer shall be required to provide credit or debit card details to the approved payment gateways while making the payment on the Platform. In this regard, Buyer agrees to provide correct and accurate credit/ debit card details to the approved payment gateways for availing the Services. Buyer shall not use the credit/ debit card which is not lawfully owned by Buyer, i.e. in any transaction, Buyer must use his/her own credit/ debit card. The information provided by the Buyer will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. Buyer shall be solely responsible for the security and confidentiality of his/her credit/ debit card details. We expressly disclaim all liabilities that may arise as a consequence of any unauthorized use of your credit/ debit card.
  4. Door 2 door Delivery   does not offer any refunds against goods or services already purchased from a Merchant or PDP through the Platform unless an error that is directly attributable to Door 2 door Delivery   has occurred during the purchase of such product or services.
  5. We constantly strive to provide you with accurate information on the Platform. However, in the event of an error, we may, in our sole discretion, contact you with further instructions.
  6. If you use the Platform, you do the same at your own risk.
  7. Buyer agrees that the Services shall be provided through the Platform only during the working hours of the relevant Merchants and PDPs.No Endorsement
  8. We do not endorse any Merchant. In addition, although these Terms of Use require you to provide accurate information, we do not attempt to confirm, and do not confirm if it is purported identity. We will not be responsible for any damage or harm resulting from your interactions with other Members.
  9. By using the Services, you agree that any legal remedy or liability that you seek to obtain for actions or omissions of other Members or other third parties will be limited to a claim against the particular Members or other third parties who caused you harm and you agree not to attempt to impose liability on, or seek any legal remedy from us with respect to such actions or omissions.

 

Offers & benefits.

    1. Depending on your city or place of residence, you may be able to avail yourself only certain Offers provided by Door 2 door Delivery   and the relevant Restaurant, provided that, the User strictly complies with all the terms and conditions of Door 2 door Delivery   and the relevant Restaurant partner. For the purposes of clarity, these Offers shall be subject to certain additional terms and conditions, such as the details of such Offer, their validity, etc. Such Offer terms may be changed or modified from time to time. Therefore, prior to availing any

Offers, it is your responsibility to review the terms and conditions governing such Offers/benefits provided by Door 2 door Delivery   .

    1. From time to time, Door 2 door Delivery   may run marketing and promotional campaigns which may provide Offers and other promotional offers to be used on the Platforms.
    2. Any Offers may not be valid when used in conjunction with other promotions, discounts or other vouchers. Additional terms and conditions may apply to such Offers.
    3. Unless otherwise stated, Offers can only be used on our Platforms.
    4. Offers & discounts cannot under any circumstance be combined with other discounts at the Restaurant such as (but not limited to) other promotions from the restaurant, credit card promotions, senior citizen, kids' meals, discounts, per-discounted set meals etc.
    5. Door 2 door Delivery   reserves the right to void, discontinue or reject the use of any Offer without any prior notice.
    6. We may exclude certain Restaurants from the use of Offers at any time without prior notice to you.

The Offers:

      1. can be redeemed at selected Restaurants only and the list of such Restaurants may be updated periodically;
      2. maybe changed or added from time to time. You are advised to check the Offer terms and conditions being offered by Door 2 door Delivery   and/or the Restaurant at the time of placing your order;
      3. cannot be exchanged for cash;
      4. not valid on take away or delivery;
      5. can only be availed in the selected city or authorized Restaurants; and
      6. can only be availed by Users who have subscribed to Door 2 door Delivery   DineOut Services.

 

Payment

    1. Upon ordering the required meals or beverages from the relevant Restaurants, the User shall make the necessary payments using the various payment mechanism available on the Platform as per the Invoiced Amount raised by the Restaurants.
    2. The User shall also be liable to pay any additional charges and/or applicable taxes that may be applicable to the transaction.
    3. Upon fulfillment of payment of the Net Amount via the Platform, You will be required to show the payment confirmation to the Restaurant or its authorized personnel or to the relevant billing counter of such Restaurant.

 

Other terms and conditions

 

  1. Communications from Door 2 door Delivery    App. If you use our Platform and/or DineOut Services, Door 2 door Delivery   may communicate with you via electronic messages, including email, text message/SMS, or mobile push notifications in accordance with our privacy policy.
  2. Personal Information. Users will be required to share certain personal information with Door 2 door Delivery   and/or the Restaurant including but not limited to their name, phone number, and email address in order to avail of the DineOut Services and the User hereby permits Door 2 door Delivery   to share such personal information with the Restaurant for confirming such User's booking and/or such other communication relating to but not limited to the DineOut Services or any promotions by the Restaurant. Door 2 door Delivery   will use these details in accordance with the Privacy Policy published here.
  3. Technical Requirements. Use of the DineOut Services requires Internet access through your mobile device. You are responsible for all mobile carrier data or text message charges resulting from your use of the DineOut Services, including from any notifications provided by the DineOut Services. In order to use the text message-based services, you must maintain an active account with a carrier of electronic communications through mobile devices and you may not use a prepaid cellular phone to access such text message services. Door 2 door Delivery   does not guarantee that the DineOut Services will be compatible with all devices or will be supported by all mobile carriers.
  4. Modifications of DineOut Services. Door 2 door Delivery   reserves the right, in its sole discretion, to modify the DineOut Services from time to time and without notice, including, without limitation, by removing, adding, or modifying portions of the DineOut Services or these T&C or Restaurants. Door 2 door Delivery   shall have no liability to you for any of the foregoing actions. If you object to any such changes, your sole recourse shall be to cease using the DineOut Services. Continued use of the DineOut Services following any such changes shall indicate your acknowledgment of such changes and satisfaction with all the Services.
  5. Intellectual Property Rights and Grant of Rights to User. The features, information, and materials provided and depicted through DineOut Services are protected by copyright, trademark, patent, and other intellectual property laws. All text, graphical content, video, data, and other content made available through the DineOut Services (collectively, the Door 2 door Delivery   Content) are provided to the User by Door 2 door Delivery   or its partners or licensors solely to support the User's permitted use of the DineOut Services. The Door 2 door Delivery   Content in the Platform or DineOut Services or these T&Cs may be modified from time to time by Door 2 door Delivery   at its sole discretion. Except as expressly set forth herein, no license is granted to User for any other purpose, and any other use of the DineOut Services or the Door 2 door Delivery   Content by User shall constitute a material breach of this T&C. Door 2 door Delivery   and its partners (including Restaurants) or licensors retain all rights in the DineOut Services and Door 2 door Delivery   Content and any associated patents, trademarks, copyrights, mask work rights, trade secrets, or other intellectual property rights. No license, right, or interest in any trademarks of Door 2 door Delivery   or any third party is granted under this T&C.
  6. Applicability of other Door 2 door Delivery   Policies: You hereby agree that at all times, this T&C shall be read in conjunction with the other terms and conditions of the Door 2 door Delivery   Policies.
  7. Termination. Door 2 door Delivery   may suspend your ability to use all or any element of the DineOut Services or may terminate this Agreement effective immediately, without notice or explanation. Without limiting the foregoing, Door 2 door Delivery   may suspend your access to the DineOut Services if we believe you to be in violation of any part of this T&C (including any Door 2 door Delivery   Policies). After any suspension or termination, you may or may not be granted permission to use the DineOut Services or re-establish an Account. You agree that Door 2 door Delivery   shall not be liable to you for any suspension or termination of this agreement or for any effects of any termination of this agreement. You are always free to discontinue your use of the DineOut Services at any time. You understand that any termination of your Account may involve the deletion of any content stored in your Account for which Door 2 door Delivery   will have no liability whatsoever.
  8. Liability Limitations. EXCEPT AS EXPRESSLY SPECIFIED HEREIN, IN NO EVENT SHALL Door 2 door Delivery   BE LIABLE FOR ANY INJURIES, LOSSES, CLAIMS, OR DIRECT DAMAGES OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE, AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHICH ARISE OUT OF OR ARE ANY WAY CONNECTED WITH (1) THIS T&C (INCLUDING ANY CHANGES THERETO), (2) ANY USE OF THE Door 2 door Delivery   PLATFORM, DINEOUT SERVICES, THE Door 2 door Delivery   CONTENT, OR THE USER CONTENT, (3) ANY FAILURE OR DELAY (INCLUDING, BUT NOT LIMITED TO, THE USE OR INABILITY TO USE ANY COMPONENT OF ANY OF THE SERVICES), OR (4) YOUR VISIT TO ANY RESTAURANT OR THE PERFORMANCE, NON-PERFORMANCE, CONDUCT, OR POLICIES OF ANY RESTAURANT OR MERCHANT IN CONNECTION WITH THE SERVICES. IN ADDITION, YOU SPECIFICALLY UNDERSTAND AND AGREE THAT ANY THIRD PARTY DIRECTING YOU TO THE Door 2 door Delivery   SITE BY REFERRAL, LINK, OR ANY OTHER MEANS IS NOT LIABLE TO USER FOR ANY REASON WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, DAMAGES OR LOSS ASSOCIATED WITH THE USE OF THE SERVICES OR THE Door 2 door Delivery   CONTENT. Door 2 door Delivery   IS NEITHER AN AGENT OF NOR OTHERWISE ASSOCIATED WITH ANY RESTAURANT FOR WHICH A USER HAS MADE A RESERVATION, CLAIMED AN OFFER OR PROMOTION, OR PAID A BILL USING THE PAYMENT SERVICES.

IF THE DISCLAIMER OF DIRECT DAMAGES ABOVE IS NOT ENFORCEABLE AT LAW, EXCEPT AS OTHERWISE EXPRESSLY SET FORTH IN THE Door 2 door Delivery   POLICIES, YOU EXPRESSLY AGREE THAT OUR LIABILITY TO YOU (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION) WILL NOT EXCEED THE LAST FEE YOU PAID. THESE

EXCLUSIONS AND LIMITATIONS OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR Door 2 door Delivery   DINEOUT SERVICES.

  1. These T&Cs are co-extensive and concurrent with other Door 2 door Delivery   Policies listed on their Platform. As such, all other terms and conditions listed hereinbefore shall also be applicable to this Door 2 door Delivery   DineOut Services and the same need not be expressly repeated herein.
  2. You and Door 2 door Delivery   understand and agree that the aforementioned disclaimers, exclusions, and limitations are essential elements of this T&C and that they represent a reasonable allocation of risk. In particular, you understand that Door 2 door Delivery   would be unable to make the DineOut Services available to you except on these terms and agree that this T&C will survive and apply even if any limited remedy specified in this T&C is found to have failed of its essential purpose.
  3. Disclaimer of Warranties. YOU UNDERSTAND THAT USE OF THE DineOut SERVICES IS AT YOUR OWN RISK AND Door 2 door Delivery   CANNOT GUARANTEE THAT THE DineOut SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. THE DineOut SERVICES, ALL Door 2 door Delivery   CONTENT, AND ANY OTHER INFORMATION, PRODUCTS, AND MATERIALS CONTAINED IN OR ACCESSED THROUGH THE DineOut SERVICES, ARE PROVIDED TO USER ON AN AS-IS BASIS AND WITHOUT WARRANTY OF ANY KIND. Door 2 door Delivery   EXPRESSLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES, CONDITIONS, OR INDEMNITIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT, OR ANY WARRANTY ARISING FROM A COURSE OF DEALING, PERFORMANCE, OR TRADE USAGE. Door 2 door Delivery   DOES NOT WARRANT THAT YOUR USE OF THE DineOut SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT Door 2 door Delivery   WILL REVIEW THE INFORMATION OR MATERIALS MADE AVAILABLE THROUGH THE DineOut SERVICES FOR ACCURACY OR THAT IT WILL PRESERVE OR MAINTAIN ANY SUCH INFORMATION OR MATERIALS WITHOUT LOSS. Door 2 door Delivery   SHALL NOT BE LIABLE FOR DELAYS, INTERRUPTIONS, SERVICE FAILURES, OR OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS OR OTHER SYSTEMS OUTSIDE THE REASONABLE CONTROL OF Door 2 door Delivery    App.

THE FOREGOING DISCLAIMERS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW. YOU MAY HAVE OTHER STATUTORY RIGHTS. HOWEVER, THE DURATION OF STATUTORILY REQUIRED WARRANTIES, IF ANY, SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

  1. Applicable Law & Dispute Resolutions: These T&Cs shall be governed in accordance with the laws of India. All disputes related to the DineOut Services or Door 2 door Delivery   DineOut Services will be subject to the exclusive jurisdiction of the courts of Bangalore only.
  2. Third-Party Websites, Applications, and Services. The DineOut Services may contain hypertext links to websites and applications operated by parties (including the onboarded Restaurants) other than Door 2 door Delivery    App. Such hypertext links are provided for User reference only, and Door 2 door Delivery   does not control such websites and is not responsible for their content. Door 2 door Delivery    App's inclusion of any hypertext links to such websites or applications does not imply any endorsement of the material on such websites or applications or any association with their operators. Door 2 door Delivery   assumes no liability whatsoever for any such third-party websites, applications or any content, features, products, or services made available through such third-party websites or applications.
  3. Release. Restaurants are solely responsible for their interactions with you and any and all claims, injuries, illnesses, damages, liabilities, and costs (Claims) suffered by you as a result of your (or such recipient's) interaction with or visit to any Restaurant or merchant or from any promotion, offer, product or service of any Restaurant or Merchant. Users must resolve all disputes directly with Restaurants. To the maximum extent permitted by applicable law, you hereby release Door 2 door Delivery   from any and all such Claims.
  4. Severability. If any of the provisions, or portions thereof, of this Agreement, are found to be invalid under any applicable statute or rule of law, then, that provision (or portion thereof) notwithstanding, this Agreement shall remain in full force and effect and such provision or portion thereof shall be deemed omitted.
  5. Assignment. This Agreement and the rights granted and obligations undertaken hereunder may not be transferred, assigned, or delegated in any manner by User, but may be freely transferred, assigned, or delegated by Door 2 door Delivery    App.
  6. Waiver. Any waiver of any provision of this Agreement, or a delay by any party in the enforcement of any right hereunder, shall neither be construed as a continuing waiver nor create an expectation of non-enforcement of that or any other provision or right.