Door 2 door Delivery   - Shipping Policy

Welcome to Door 2 door Delivery  ! Our Shipping Policy outlines the terms and conditions regarding the delivery of goods through our platform. Please read this policy carefully to understand how shipping works when you use our app:

1. Delivery Areas:
   • Door 2 door Delivery   provides delivery services within specified geographic areas. Users can check the app or website for the list of supported delivery locations.
2. Delivery Times:
   • Delivery times may vary based on the type of order (food, grocery, or parcel) and the user's location. Users will be provided with estimated delivery times during the ordering process.
3. Delivery Charges:
   • Delivery charges may apply to certain orders, and the amount will be communicated to the user during the checkout process. Some promotions or subscription services may offer free or discounted delivery.
4. Order Tracking:
   • Users can track the status of their orders in real-time through the Door 2 door Delivery  . The app will provide updates on order processing, preparation, and delivery.
5. Delivery Confirmation:
   • Users will receive a confirmation notification once their order has been successfully delivered to the specified delivery address. This notification will include details such as the delivery time and the name of the delivery person.
6. Delivery Address:
   • Users are responsible for providing accurate and complete delivery addresses. Door 2 door Delivery   will not be liable for orders delivered to incorrect addresses due to user error.
7. Contactless Delivery:
   • To ensure the safety and convenience of our users, Door 2 door Delivery   offers contactless delivery options. Delivery personnel will leave the order at the specified location, and users will be notified upon delivery.
8. Order Issues:
   • If users encounter any issues with their delivery, such as missing items or damaged goods, they should contact our customer support team through the app. We will work to resolve the issue promptly.
9. Delays and Force Majeure:
   • While we strive to provide timely deliveries, certain circumstances such as inclement weather, traffic, or other unforeseen events may cause delays. Door 2 door Delivery   is not responsible for delays beyond our control.
10. Returns and Exchanges:
    • For items that are eligible for return or exchange, users can refer to our Return Policy for instructions on how to initiate the return process.
11. Communication:
    • Users will receive notifications and updates regarding their orders via the app, including confirmation, delays, and successful delivery.
12. Contact Support:
    • If users have any questions or concerns about the shipping process, they can contact our customer support team through the app for assistance.

Door 2 door Delivery   reserves the right to update or modify this Shipping Policy at any time. Users will be notified of any changes through the app. Thank you for choosing Door 2 door Delivery   for your delivery needs. We appreciate your trust in our services.